genec Posted July 15, 2020 Report Share Posted July 15, 2020 (edited) Has anyone else had slow repair service at Pt. Colborne Marine? Last year I lost my whole fishing season because, after I got my boat reassembled I had throttle problems, and they took 4 weeks to fix it, getting it back to me at 4:00 pm the day before my first cataract surgery. So no use of the boat for the rest of the summer! Now I am having the same slow service issue - I tried taking the boat out for the first time this year, and this is the first start since they “fixed” it last year, and the motor kept dying as soon as I tried to give it any gas. They have had it 4 weeks so far again, calling with a repair estimate a week ago, but it’s still not fixed! I’m really getting ticked off at the delay!! If anyone has a recommendation for another GOOD marine repair shop In Niagara I’d really to know, as I certainly don’t want to ever go back there again! Edited July 15, 2020 by genec Quote Link to comment Share on other sites More sharing options...
RJR Posted July 15, 2020 Report Share Posted July 15, 2020 I bought my boat from them in 07 and every problem that I have had with it they gave me a run around.They have very poor service after the sale. I won't even buy an oil filter from them anymore. Quote Link to comment Share on other sites More sharing options...
mooseslayer Posted July 15, 2020 Report Share Posted July 15, 2020 You can try Hartzel Auto and Marine in Thorold. He was auto and marine and just bought a boat dealership so doing almost all marine. i have only used him for small outboard fixes but was all good. Quote Link to comment Share on other sites More sharing options...
boogaloo Posted July 15, 2020 Report Share Posted July 15, 2020 I took a 40 hp Suzuki there for prop shaft bearings and when they installed the seals, they stacked them both in the same direction and the gear oil leaked out, the seals should have been installed back to back to keep water out and oil in. I had to order new parts from New Jersey and do the repair my self. Did not want them to touch my motor again................................Daniel Quote Link to comment Share on other sites More sharing options...
DNorton Posted July 15, 2020 Report Share Posted July 15, 2020 Was going to recommend Hartzel auto marine in Thorold. I personally haven’t ever dealt with them but I have friends that have with a great deal of success that and the turn around of boats going through there( I pass it everyday) seems like they move through it pretty quick. Might be worth a phone call Quote Link to comment Share on other sites More sharing options...
Chrisb Posted July 15, 2020 Report Share Posted July 15, 2020 Yes very slow and they didn't fix it right. I had to make the final correction myself. Quote Link to comment Share on other sites More sharing options...
Its About Time Posted July 16, 2020 Report Share Posted July 16, 2020 Try Bay City Marine in Hamilton. Service has always been quick and reliable Captain Hooksets 1 Quote Link to comment Share on other sites More sharing options...
Captain Hooksets Posted July 16, 2020 Report Share Posted July 16, 2020 ⬆️ My boat goes nowhere other than Bay City Marine. I know it's a bit of a drive for someone from Niagara but you'll never get a runaround like Genec outlined above. 4 weeks is a joke. Bay City would have that fixed in 1 day. Quote Link to comment Share on other sites More sharing options...
Lund-SS Posted July 16, 2020 Report Share Posted July 16, 2020 In fort Erie Fonthill and kevin 2 Quote Link to comment Share on other sites More sharing options...
toaster Posted July 16, 2020 Report Share Posted July 16, 2020 Do NOT use DeWilt. My buddy is going on 6 months and still no repair. Quote Link to comment Share on other sites More sharing options...
deetch Posted July 16, 2020 Report Share Posted July 16, 2020 Mike Lyrette is a stand up guy. He has done a lot of work for me! Quote Link to comment Share on other sites More sharing options...
Captain Hooksets Posted July 16, 2020 Report Share Posted July 16, 2020 2 hours ago, toaster said: Do NOT use DeWilt. My buddy is going on 6 months and still no repair. Agree. Total joke there. Quote Link to comment Share on other sites More sharing options...
Morwood80 Posted July 17, 2020 Report Share Posted July 17, 2020 (edited) I just had my boat motor repaired by Erie marine and small engine. Works out of his home on east side of canal in Port Colborne. Had my boat fixed up in 4days. Was a much better experience then Port C marine. When port c marine did my impeller i got my boat back and my cavitation tab was missing and they tried to tell me i lost it. I hadn’t even left parking lot. Never again Edited July 17, 2020 by Morwood80 curious 1 Quote Link to comment Share on other sites More sharing options...
curious Posted July 17, 2020 Report Share Posted July 17, 2020 we also use John from Erie Marine, he's great! Quote Link to comment Share on other sites More sharing options...
Dax Posted July 18, 2020 Report Share Posted July 18, 2020 Another vote for Bay City Marine(Hamilton), I'm in St.Catharines and won't take my business anywhere else. Fish Farmer and Captain Hooksets 2 Quote Link to comment Share on other sites More sharing options...
AwolRJ Posted July 18, 2020 Report Share Posted July 18, 2020 I bought my boat through them last year and they were no help as soon as i took it home. Quote Link to comment Share on other sites More sharing options...
genec Posted July 21, 2020 Author Report Share Posted July 21, 2020 Just got my boat back from Pt C Marine this afternoon...6 weeks to the day I took it to them! Now I need to get out w my son some evening this week after he gets home from work to test it out before I try running far offshore for walleye. Quote Link to comment Share on other sites More sharing options...
Dax Posted July 22, 2020 Report Share Posted July 22, 2020 I have never heard a good thing about PCM. I have heard many, many, bad things. How they are still in business is a mystery to me. Quote Link to comment Share on other sites More sharing options...
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