smerchly Posted August 21, 2017 Report Share Posted August 21, 2017 Been pulling my hair out trying to get it back to "normal" I must have hit a wrong key & all I can get is the road map ....no satellite image . They say to go to "Menu" to change it , but I can't find it. Been trying for many hours , so gave it up finally . Been using Google maps , but not as clear as G.Earth . I have windows 7 - Firefox .......any advice will be appreciated . Link to comment Share on other sites More sharing options...
corey Posted August 24, 2017 Report Share Posted August 24, 2017 Are you using the installed Google Earth app or are you viewing this through Firefox? I don't see anywhere to switch back and forth in the actual application. Link to comment Share on other sites More sharing options...
smerchly Posted August 24, 2017 Author Report Share Posted August 24, 2017 I use the installed G.E. I uninstalled it then re-installed ..... I must have clicked something when zooming in too far & somehow got this installed . http://search.hemailaccessonline.com/?uid=f6f1c09a-ec14-4231-a389-39e5c03eeb41&uc=20170818&ap=appfocus1&source=d-bb8&page=newtab&implementation_id=email_4.0.17 when I open a new tab that appears , so I then click "home" to get a Google tab.....tried to delete it .....maybe need to type in Google in that tab .... Link to comment Share on other sites More sharing options...
genec Posted August 24, 2017 Report Share Posted August 24, 2017 Usually, a complete erase, then a reinstall of the app should fix the problem. Do you have any anti-malware or anti-virus software installed, because I got a "blocked" message pop up from my anti-malware program when I went into your post site and tried to click on the FILE option! If you have this software, run a system scan with them first! Link to comment Share on other sites More sharing options...
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